Last Updated: 22 Sep 2024
IMPORTANT: Customers are required to provide accurate and timely payment information and to closely monitor the status of their Domain and Hosting services. In the event of any errors, please promptly notify our support team via phone, email, or WhatsApp chat. Please note that our payment system operates manually and is not automated. Any losses incurred due to late reporting will not be the responsibility of the Company.
Terms of Service for Himalayan Host
Welcome to Himalayan Host! These Terms of Service (“Terms”) govern your access to and use of the web hosting services provided by Himalayan Host (“Company,” “we,” “us,” or “our”). By signing up for or using our services, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By utilizing our services, you acknowledge and accept these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
2. Services Offered
Himalayan Host provides a robust suite of web hosting solutions, including but not limited to:
- Shared Hosting / Cloud Hosting: Cost-effective hosting for personal and small business websites.
- Virtual Private Servers (VPS): Flexible and scalable solutions for growing websites.
- Dedicated Servers: High-performance hosting for large enterprises requiring complete server control.
- Managed Hosting: Hassle-free hosting with expert support and maintenance.
- Domain Registration: Secure your online identity with our domain registration services.
- SSL Certificates: Enhance your website’s security and trustworthiness.
- Business Email Hosting: Professional email solutions tailored for businesses to enhance communication and branding.
3. Account Registration
To access our services, you must:
- Be at least 18 years old.
- Provide accurate and complete information during registration.
- Protect your account by keeping your password confidential.
4. User Responsibilities
As a valued customer of Himalayan Host, you agree to:
- Use our services in accordance with applicable laws and regulations.
- Refrain from using our services for illegal or unauthorized purposes.
- Avoid activities that disrupt or interfere with our services.
- Keep your account information current and secure.
- You are responsible for creating and maintaining backup copies of your website, content, email messages, SQL databases, and other essential data. Himalayan Host offers a complimentary backup service for all accounts on Shared Hosting, Cloud Hosting, and Reseller Hosting plans, with backups retained for 15-30 days. However, please note that this automated backup service is not 100% guaranteed and may be subject to corruption or failure to restore. Additionally, this service is not available for VPS and Dedicated Hosting plans.
- Important: Himalayan Host will send email notifications as our primary method of informing you about important domain-related events, including but not limited to domain registration, renewal reminders, and expiration notices. It is your responsibility to ensure that your contact email address is accurate, accessible, and regularly monitored to avoid service interruptions or domain loss.
5. Prohibited Uses
You may not use our services to:
- Host, store, or distribute illegal or harmful content.
- Send unsolicited communications (spam) or engage in phishing.
- Distribute malware, viruses, or other harmful software.
- Conduct activities that could harm or exploit minors.
- Interfere with the performance of our services or network.
6. Payment and Billing
- You agree to pay all fees associated with your use of our services in a timely manner.
- Payments are required in advance of the service period.
- We reserve the right to suspend or terminate your account for non-payment.
7. Service Termination
Himalayan Host reserves the right to suspend or terminate your account and access to our services at any time, with or without notice, for reasons including but not limited to:
- Violations of these Terms.
- Non-payment of fees.
- Conduct deemed harmful to our business or reputation.
8. Limitation of Liability
To the maximum extent permitted by law, Himalayan Host shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from:
- Your use or inability to use our services.
- Unauthorized access to or use of our servers and any personal information stored therein.
- Interruptions or cessations of transmission to or from our services.
9. Indemnification
You agree to indemnify and hold harmless Himalayan Host, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from:
- Your use of our services.
- Your violation of these Terms.
- Your infringement of any rights of another party.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be communicated by posting the revised Terms on our website. Your continued use of our services following such changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Himalayan Host operates, without regard to its conflict of law principles.
12. Contact Information
If you have any questions regarding these Terms, please contact us at:
Himalayan Host Private Limited
Email: [email protected]
Phone: 01-4794614
Address: New Baneshwor, Kathmandu, Neepal
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.