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Himalayan Host Refund Policy

At Himalayan Host, we are committed to providing our customers with exceptional service. Please take a moment to familiarize yourself with our refund policy, which outlines your rights and responsibilities regarding cancellations and refunds.

Cancellation and Refund Process

Cloud / Shared Hosting Plans and Domains

You can submit cancellation requests for refunds on all shared / cloud hosting plans at any time before the service expiration date. However, please note that domain registrations, vps, email and dedicated servers are non-refundable.

Cash Refunds

We do not offer cash refunds unless a payment was made in error. If a customer violates our terms and conditions, services will be terminated immediately, and no refund will be provided.

Dispute Resolution

If you have any disputes regarding our refund policy, please submit your concerns in writing using the Support Ticket.

45-Day Money-Back Guarantee

We back our services with a 45-day money-back guarantee. Please note that this guarantee does not apply to SSL, domain registration, business email, VPS, and dedicated servers.

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Copyright © 2026 HimalayanHost. All Rights Reserved.

Powering Nepal since 2007, Himalayan Host has been committed to delivering most affordable, high-quality web hosting solutions from Kathmandu, Nepal. We prioritize exceptional speed, robust security, and 24/7 local support for our clients. Today, we are honored to be recognized as Nepal's Best Cloud Service Provider! Backed by our trusted local data center partners — DataHub, AccessWorld, and Ncell — we provide secure, resilient, and high-performance infrastructure across Nepal.

Applicable VAT will be added at the current rate based on the country associated with your account and When you see TAX is ZERO in Estimated Invoice, it means that VAT is already included in the price (For Ex. Domain)

By placing an order and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and SLA.

Important: ICANN Policy Update

  • The ICANN Registration Data Policy (RDP) changes went live on 21st August 2025.
  • Some registries will now use THIN data models (we’ll handle this, no action required).
  • The Organization field = legal owner if filled, otherwise the individual is considered the owner. This field will be redacted in WHOIS/RDAP by default, with an opt-in option for publishing.
  • Note: The registrant organization is considered the Registered Name Holder.